Common questions, plain answers.

Psych Hub is the clinical skill development platform for behavioral health. Payers, provider organizations, and individual clinicians use Psych Hub to build evidence-based clinical skills through expert content, AI-powered practice, and accredited certification across priority behavioral health conditions.

Psych Hub was co-founded by licensed therapist and mental-health advocate Marjorie Morrison and former Congressman Patrick J. Kennedy.

Psych Hub is built for behavioral health specifically — not adapted from a general e-learning platform with a mental-health category. Every piece of content is created by clinical experts, reviewed by our Clinical Review Team of licensed clinicians, and continuously updated as evidence evolves.

See our Why Psych Hub page for the thesis, outcomes, methodology, and how we approach field-leading clinical standards. The editorial policy covers how content is built and reviewed.

Free includes 2 CE courses per year, a basic Connect profile listing, and read-only access to the resource library — no credit card required. Pro ($15/seat/mo annual, $180/seat/year) includes the full course library with CE certificates, the AI Therapy Simulator, patient-resource Collections, and admin dashboard with team analytics. See /pricing for the full comparison.

The AI Therapy Simulator is a practice environment where licensed clinicians have turn-based clinical conversations with AI-generated client personas. Pick a scenario and difficulty level, lead the session, and receive real-time, clinically specific feedback on technique. In beta, with a growing library of scenarios across skills and difficulty levels — plus tailored scenarios built into specific courses. Included with all group/enterprise plans and Pro individual.

Yes. Course completion automatically generates accredited CE certificates across 10+ approval bodies — APA, NBCC, ASWB, CAMFT, ANCC, NYSED, and more. Certificates are tracked, stored, and always accessible from your account.

Sign in at lms.psychhub.com, open your profile, and download from the Certificates tab. Need historical certificates from the previous platform? Email support@psychhub.com.

Annual Pro plans run for the year you commit to. You can switch from monthly to annual any time. To stop renewal or discuss a refund, email support@psychhub.com.

A Clinical Care Pathway (CCP) is a portable, provider-level behavioral health credential developed by Psych Hub. CCPs standardize evidence-based care across priority behavioral health conditions — clinicians complete targeted modules, pass a validated assessment, and earn a credential that follows them across networks and appears in payer directories. Two-year validity with structured recertification. See CCP Certification.

Cohort management, assignment tools, completion reporting, and analytics dashboards on Pro and Enterprise plans. Enterprise (150+ seats) adds SSO via SAML / OIDC, LTI 1.3, custom course builder, and dedicated customer success.

Yes — SAML / OIDC single sign-on and LTI 1.3 are available on Enterprise plans (150+ seats). For partnership-tier organizations (payers, Channel Partners), enterprise tech is included from the first tier.

Three tiers — Essential, Strategic, and Premier — sized to your network and ambition. All tiers include monthly reporting on in-network providers who complete CCPs, unique provider tracking, and portable certifications. Pricing is shaped in conversation. See For Payers for the full tier breakdown.

Yes, on Premier-tier partnerships. Co-branding terms are part of the partnership agreement.

No. Psych Hub provides education and skills training to help non-clinical roles — HR, school counselors, community advocates — recognize mental-health need and connect people to care. It is not a substitute for clinical treatment.

HR professionals, school counselors, community advocates, and other non-clinical roles supporting people in their workplace, school, or community.

The Mental Health Ally training series, workplace-focused course library, allyship training, and foundational mental-health education courses. Plus Collections for sharing curated resources with the people you support.

Mental Health Ally training is included in Psych Hub plans — no separate ally subscription. Employers bring it to their teams through group and enterprise seats. See /pricing or /who-we-serve/mental-health-allies.

No. Find Care is a directory that helps you locate licensed providers in your area. Psych Hub does not provide therapy. If you are in crisis, see our crisis hotlines page.

Search by state, city, or specialty. Filter by insurance, modality, and other criteria. Click a provider to see their profile and contact information. See Find Care to start.

Provider listings come from licensed-clinician data. To update or add your listing, contact support@psychhub.com.

Yes. Think of it as moving into a new building, not changing companies. Nothing was lost in the move. If you have trouble signing in, try the email you originally used to create your account.

For security, the new platform requires every user to set a new password on first sign-in. Use the same email address you used previously, and follow the password-reset prompt.

Absolutely. Your CE credit history is preserved. Open the Certificates tab in your profile to download.

Existing customers: lms.psychhub.com support portal or support@psychhub.com. Sales / pre-purchase: talk to our team.

Yes — SOC 2 Type II, audited annually. The current report is available under NDA to prospective and existing enterprise customers. Email support@psychhub.com to request it.

No. See our privacy policy for the full data-handling details.